With an average cost savings of 35% it is no surprise that Business Process Outsourcing (BPO) is becoming an essential business option. In pursuit of cost reductions, organizations are shifting labor to the Dominican Republic. By providing cost savings and real-time data to companies seeking BPO expertise and solutions, DOMINICAN COMMERCE is uniquely positioned to assist companies attempting to offshore their business processes.
The Business Process Outsourcing (BPO) sector in Dominican Republic will increase your Company’s flexibility and turn fixed costs into variable costs.
Through an increase in Technology quality assurance and quality of living, the Dominican Republic offers a way to help your company focus on core competencies and avoid bureaucratic restrains.Some of these services and internal functions offered by DOMINICAN COMMERCE are:
- Human resources
- Finance and Accounting
- Customer Service
- Technical Support
- Knowledge-Based Support
We have the ability to sustain and / or find partners who handle Inbound & Outbound calls, Cati, IVR, ACD, CRM services, Helpdesk, IT Enabled Services, and employee sourcing. Studies show that on average across all industries, companies cut costs by 35% when they adopt offshore third party services.
Whether you are looking for mortgage loan processing leads or you are looking for a new service provider to take inbound customer service calls, or you need to perfoRm a market research project, DOMINICAN COMMERCE can customize services based on your specific organizational needs and objectives.